All refunds will be returned to the purchaser via the original mode of transaction.
You have precisely 30 days from the date of purchase to return an item. We believe this provides an ample amount of time to inspect, test, and validate your purchase.
If returned Items are due to the customer ordering the wrong size, style, or color, they are automatically subject to a 20% restocking fee.
If an error is made on our part, the product has a manufacturing defect in the first 30 days, or if the item was not received as described, please contact us immediately, and we will discuss how we can correct the mistake.
Please note: Shipping and handling charges are non-refundable, and the customer is responsible for the return shipping costs.
Items that have been used, installed, or damaged will have a 50% restocking fee.
WRITE ON THE RETURN LABEL, PLEASE DO NOT WRITE ON THE BOX! please clearly write your name and the address the original shipment was shipped to.
On a sheet in the box please list the following info.
Reason For Return:
Factory RV Surplus
710 Sol Morris Drive
White Pigeon, MI 49099